Frequently Asked Questions

Why is my third-party tool (HUD) not working after the software update?

Our recent update disabled several third-party tools that were previously compatible with our software. If you have difficulty opening the poker client, please close all third-party tools and restart the poker client.

Please note that third-party tool providers (whose software does not violate our terms and conditions) are responsible for updating their software so it is compatible with the poker client. To avoid any more issues, you should refrain from using such tools until the provider releases an update.