What deposit options are available?
After logging into your poker client: Click on the MY ACCOUNT button on the bottom right of the lobby. Then click on DEPOSIT. All your deposit options will then load. Please remember that deposit options vary based on country along with how long you’ve been playing with us. You can choose any of the options […]
How can I cancel a withdrawal?
You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Cashier History’ 5. Then ‘Pending’ 6. Finally, click on the ‘Trash Icon’ Please remember that if your payout status is listed […]
How do I see my withdrawal history?
Log in to your poker account Click ‘My Account’ Go to ‘Account’ Click ‘My History’ Once you’re there, use the filters to refine your search for the timeframe you’re looking for.
What is your First Deposit Bonus?
We offer a First Deposit Bonus for new players. Please check our Promotions page to see the offer available right now. Once you make your first deposit (no promo code required), you can view and redeem it under My account, then click on Rewards and then click Bonuses. Just remember, these bonuses are typically paid […]
I want to raise my withdrawal limits, can I?
Withdrawal limits depend on your history and the banking option you use. Although you can’t increase your withdrawal limits, you can view them so you know what to expect. From the lobby, click on ‘My Account’ Choose ‘Withdraw’ You can browse your various limits by clicking on each available withdrawal option.
Do you process withdrawals on the weekend?
We process bitcoin and other cryptocurrency withdrawals seven days a week. Withdrawals by paper check and Person to Person are only processed from Monday to Friday. You can cash out at any time, just keep in mind that your withdrawal using these methods will not be processed by our team on the weekend.
I haven’t received the check I requested. What should I do?
Free checks typically take 6–8 weeks to arrive and FedEx checks ($55 fee) take 7-15 business days to arrive. If it’s already been 8 weeks since you requested your paper check or 15 days since you requested your FedEx check then please email support@winningpokernetwork.com . Be sure to include your player nickname, email registered to […]
What should I do if I can’t cash my check?
If you’re having trouble cashing your check, we can return the funds to your account. But first we’ll need a letter from your bank explaining why you can’t cash the check, or you’ll need to send us a picture of the check with the word voided written across the front. You can email either of […]
Can I request a withdrawal to my credit card?
Currently, you can’t withdraw funds back to your credit card. However, several other withdrawal methods are available. Head to the Cashier to find the ones available in your region.
