Frequently Asked Questions

I haven’t received the check I requested. What should I do?

Free checks typically take 6–8 weeks to arrive and FedEx checks ($65 fee) take 7-15 business days to arrive.

If it’s already been 8 weeks since you requested your paper check or 15 days since you requested your FedEx check then please email . Be sure to include your player nickname, email registered to your poker account, type of check you requested and any other relevant details.

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