Can I change or cancel a sports wager?
All Sports Bets are final once the wager has been placed. The bettor is not allowed to cancel or change it.
How do casino tournaments work?
To participate in a casino tournament, follow these steps: Open the poker client and click on the Casino Select the Tournaments option from the left menu. Upon entering a casino tournament, your entry ticket ensures a specific number of spins or hands, as well as a starting chip balance ranging from 1,000 to 5,000 chips. […]
How can I fix issues with my casino balance?
For Classic Casino and 777 Slots gameplay, you no longer need to worry about transferring funds. You just need to open the Casino of your preference, select a table, and start playing. The funds are deducted directly from your account’s balance as you play. For the Live Dealer Casino, a balance chart is located on […]
Do you offer any casino bonuses?
Unfortunately, we don’t have any casino bonuses available at this time. We do however offer cash back on casino losses in our Classic Casino.
How do I change my account currency?
Unfortunately, you cannot change the currency of your account. Our poker client uses US Dollars, as all our cash games and tournaments operate in that currency.
How can I see how much rake I’ve generated in the poker client?
Unfortunately, you can’t view how much rake you’ve generated directly in the poker client. However, our support can provide this information. Just contact Customer Support with your rake generation request. Be sure to include your nickname, registered email, and timeframe for rake generation.
How do I unsubscribe from your email list?
If you want to stop receiving emails from us, simply contact us at Customer Support, provide your username and request to be removed from our list.
How can I reopen my account?
We’d be happy to allow you access to our Poker section again. However, we can only do so if you originally chose to temporarily disable your access and not permanently disable it. This is due to our Responsible Gaming policies. If you requested a temporary ban and now want to change it, please contact Customer […]
How do I close my account?
If you wish to close your account, please email Customer Support from the registered email address we have on file. When you send your request, please add your username and let us know if you want a temporary or permanent closure. Requests for temporary account closures should also let us know how long you want […]
