Frequently Asked Questions

How can I reopen my account?

We’d be happy to allow you access to our Poker section again. However, we can only do so if you originally chose to temporarily disable your access and not permanently disable it.

This is due to our Responsible Gaming policies. 

If you requested a temporary ban and now want to change it, please contact Customer Support.

Select the software version that is right for your Mac

How to find my chip architecture?