Frequently Asked Questions

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction.

The amount credited to your account will be based on the amount reported on the blockchain. In case of any discrepancies in the deposited amount, please contact with your crypto address and the deposited amount for further assistance. Remember to use to track your transaction progress and ensure that at least seven confirmations have been reached before expecting the funds to be processed by the platform.