Frequently Asked Questions

Bonuses & Rewards

How do I add a Bonus Code?

While our First Deposit Bonus does not require a Bonus Code, is it required for our Reload Bonus that we offer occasionally during the year. To add a Bonus Code, go to the deposit section of the poker client and below the amount you are depositing, there will be a space to enter a ”Promo Code”.

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What is the Beast?

The Beast is a weekly rake race for cash game players that runs from Saturday at 12am ET to Friday at 11:59pm ET. Just play cash games and you’ll automatically earn points for the leaderboard with no extra cost to participate. The prizes are tourney seats in cash, with millions paid since its inception. The Beast cash payout is made by end-of-day every Monday. If you win a tournament ticket, it will be held the Sunday following the cash prize payout. You can find your ticket by going to “My Account” at the top of the client and then

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Why did I receive the incorrect number of Rank Points?

When calculating Rank Points, there are a couple of things to keep in mind. First, we always wait until the end of a tournament before calculating Rank Points (In tourneys, you will earn 5.5 Rank Points for each $1 USD paid in tournament fees). Second, we don’t calculate Rank Points until the end of a cash game hand (In Cash Games, Rank Points are awarded at a rate of 5.5 RPs for each $1 you contribute to the rake). Kindly note that you will not earn any Rank Points by just folding hands during cash games. If you take

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Why isn’t my bonus active?

All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please email support@winningpokernetwork.com from your registered email account to report this issue and our team will look into it.

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Why haven’t you credited my bonus?

Please take into consideration that bonuses are not upfront cash. In order to redeem your bonus, you will have to do the following: Click on My Account on the top right Click on the Rewards button Click on Bonuses

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What is Sit & Crush?

Sit & Crush is a weekly rake race that runs from Saturday at 12am ET to Friday at 11:59pm ET. Just play Sit & Go’s, Jackpot Poker Games or On Demand tourneys and you’ll automatically earn points for the leaderboard with no extra cost to participate. The prizes are cash and tourney seats. The cash payout is made by end-of-day every Monday. If you win a tournament ticket, it will be held the Sunday following the cash prize payout. As the prize pool grows, we hand out more cash and an increased number of tourney seats.

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When do I get paid my Sit & Crush winnings?

The Sit & Crush leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday. To view your standing on the leaderboard, it’s located on the top of the client on the banner for the Sit & Crush. The leaderboard will pop up in a new browser window. You can search for yourself by nickname or browse all the winners. Don’t forget to click the previous results link to see past standings. If you

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When do I get paid my winnings for The Beast?

The Beast leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday To view your standing on the leaderboard, it’s located on the top of the client on the banner for the Beast. The leaderboard will pop up in a new browser window. You can search for yourself by nickname or browse all the winners. Don’t forget to click the previous results link to see past standings. If you do not receive your

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I’d like to switch to Rakeback. How do I do that?

By default, every account is enrolled in the Elite Benefits Program. If you want to switch to Rakeback, simply send an email to support@acrpoker.eu. The process takes up to 72 hours to be completed. Once you’ve successfully switched to Rakeback, it will be reflected under Rewards in the poker client. Please note that although you can go back to the Elite Benefits Program after switching to Rakeback, this will be the last change allowed. Also, when changing programs, all points and credits earned will start from scratch. That’s why we highly recommend you redeem your points before requesting a

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