Frequently Asked Questions

Do all poker sites on WPN offer the same games?

With the exception of No Rathole Tables (ACR only), all poker skins on our network give players access to the same games. Just keep in mind that you can only access one poker brand at a time.

How do I certify my account?

Just follow these simple steps: 1.From the lobby click the green ‘My Account’ button 2.Click on ‘Deposit’ 3.Next click on ‘Certifications’’ 4.Click on ‘Document Verification’ 5.Also, you can update your personal information. Hit the button highlighted below and check the specifications. 6.After choosing ID Verification, Proof of Address or Update Personal Information you will find the […]

Are there any bonuses available?

We usually offer reload bonuses before a tournament series or Venom Tournament. Please check our Promotions page to see what’s available right now, link here. Once you reload your account using a reload promo code, you can view and redeem it from the Rewards section at the top of the client: Click on My Account […]

What are your current promotions?

ACR: You can view all our current promotions by visiting this page. BCP: You can view all our current promotions by visiting this page. True Poker: You can view all our current promotions by visiting this page. Ya Poker: You can view all our current promotions by visiting this page. Poker King: You can view […]

What deposit options are available?

After logging into your poker client: Click on the MY ACCOUNT button on the bottom right of the lobby. Then click on DEPOSIT.  All your deposit options will then load.  Please remember that deposit options vary based on country along with how long you’ve been playing with us. You can choose any of the options […]

How can I cancel a withdrawal?

You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Account’ 5. Then ‘History’ 6. Click on the ‘Pending Withdrawal’ 7. Finally, click ‘Cancel’. Please remember that if your payout status […]

How do I see my withdrawal history?

Log in to your poker account Click ‘My Account’ Go to ‘Account’ Click ‘My History’ Once you’re there, use the filters to refine your search for the timeframe you’re looking for.

What is your First Deposit Bonus?

We offer a First Deposit Bonus for new players. Please check our Promotions page to see the offer available right now. Once you make your first deposit (no promo code required), you can view and redeem it under My account, then click on Rewards and then click Bonuses. Just remember, these bonuses are typically paid […]

I want to raise my withdrawal limits, can I?

Withdrawal limits depend on your history and the banking option you use. Although you can’t increase your withdrawal limits, you can view them so you know what to expect. From the lobby, click on ‘My Account’ Choose ‘Withdraw’ You can browse your various limits by clicking on each available withdrawal option.

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