Frequently Asked Questions

FAQs

Can I reopen my Casino access?

2022-07-29T18:38:08+00:00Categories: Casino Other Information|Tags: , |

We’d be happy to allow you access to our Casinos again. However, we can only do so if you originally chose to temporarily disable your access and not permanently disable it. This is due to our Responsible Gaming policies. If you requested a temporary ban and now want to change it, please contact Customer Support.

How does the Casino Rebate work?

2022-07-29T18:26:44+00:00Categories: Classic Casino|Tags: , |

We offer 10% Cash Back on casino losses. It is paid only upon player request and is valid only for our Classic CASINO (blue CASINO tab) and not for our 777 Slots Ride Along Casino or our Live Dealer Blackjack Casino. Here are the requirements: Over $200 in losses to qualify. Requests should be sent on Mondays for losses that occurred from the previous week. Players may only make one request per week. To request your 10% Casino Rebate on losses, simply email support@winningpokernetwork.com with your player nickname. Please allow up to 24 hours for the rebate to be credited.