Frequently Asked Questions

What are the limits for credit card deposits?

Credit card transaction limits vary from player to player and region to region. Although we cannot provide exact limits here, you can visit the cashier to view your minimum and maximum deposit amounts.

How long do crypto deposits take?

Under normal circumstances, payouts are processed within 60 minutes after they are requested. However, all payouts are subject to review, and may take up to 15 business days to process.

What are the limits for Bitcoin Cash, Ethereum, and Litecoin?

These are the minimum and maximum deposit amounts for Bitcoin Cash, Ethereum, and Litecoin: Minimum Single Deposit: $10 Maximum Single Deposit: $25,000 For your convenience, there are no restrictions on the number of deposits you can make with Bitcoin Cash, Ethereum, and Litecoin.

What deposit options are available?

After logging into your poker client: Click on the MY ACCOUNT button on the bottom right of the lobby. Then click on DEPOSIT.  All your deposit options will then load.  Please remember that deposit options vary based on country along with how long you’ve been playing with us. You can choose any of the options […]

How do you determine your minimum deposit?

The minimum deposit is set by our payment providers, not us. We’re usually able to offer new players a minimum deposit of $25 to test the site, but the recent change by our provider won’t allow for that. The good news is that as you build a positive financial reputation with us, your minimum won’t […]

What should I do if I receive a rejected message when depositing?

If you receive a rejected message, there is an issue with your transaction. The most common reason for a credit card being declined is that your bank has blocked international transactions.  You can resolve this by contacting your bank and letting them know that you authorize the transaction. If your bank tells you that everything […]