Frequently Asked Questions

How do I cancel my check?

If the status of your check is “pending” then you can cancel it for free from the poker client. 

  1. Go to My Account
  2. Click Withdrawal
  3. Finally click on your account icon located above your balance and then click ”My History”.

If the status of your check is ”Processing” then your payment has already been sent to your address via a third party service. 

  • To cancel a payment that is “Processing”, we would need to manually intervene and a $250 fee will apply.  Please contact from your registered email address if you wish to cancel a check that’s “Processing”.
  • Please note that the $250 must be in your account before we proceed.