How many different casinos do you offer?
We offer three Casinos for your pleasure. They are 777 Slots Casino, Classic Casino and Live Dealer Casino. Tu navegador no soporta el video HTML5. For more information on each, visit us here.
Can I self-exclude myself just from your Poker section?
Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your Poker access. Please note that if you choose to permanently disable your Poker access, there is no way to reverse the process. This is due to our Responsible Gaming policies.
What documents do you accept for account certification?
These are the documents we accept for account certification: A clear picture of the front side of your Driver’s License or Government Issued ID that clearly states your name and date of birth. A clear picture of a recent utility bill, showing your name and registered address, not older than three months. If you do […]
Why didn’t I get my verification email after logging in from a new device?
If you haven’t received your verification email, and you’re using a new device, please check your spam or junk folder. Look for an email with the subject “New Device [Attention]”. Note sometimes the email can take a few minutes to arrive. If you still can’t find it, we recommend changing the email address you have […]
Why can’t I log in from my new device?
If you have a new device and you can’t log in, you should see the message below “You have logged in from a new device. A verification email has been sent to your email account” Check your email for a message from our device manager and click on the verification link. You can then log […]
When do I get paid my Sit & Crush winnings?
The Sit & Crush leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday. To view your standing on the leaderboard, it’s located on the top of the client […]
When do I get paid my winnings for The Beast?
The Beast leaderboard runs weekly from Saturday at 12:00am ET to Friday at 11:59pm ET. You can expect your cash prize to be awarded on early Saturday morning. Ticket winners are awarded during the week, usually on Wednesday To view your standing on the leaderboard, it’s located on the top of the client on the […]
How do I allow (or not allow) the Run it Twice feature?
If you want to enable the Run it Twice feature at all tables when it’s available, simply follow these steps: Go to the poker client Click “Settings” Click “Playing Tools” Click “All in Options” Check the box “Always Run it Twice” Alternatively, if you want Run it Twice to always be disabled, check the box […]
Why am I having disconnection issues?
If you are having disconnection issues, please follow these troubleshooting steps: Please contact your Internet Service Provider or cable company and check your internet speed, plus specifically ask them for packet lost issues. If that doesn’t work, try adding an Ethernet cord to connect directly from your router to your desktop/laptop. Finally, if you’re still […]
