I’ve downloaded the new poker client, but I can’t find the shortcut or access the software after I close it? What do I do?
In some instances, the shortcut is not being created on the home page. In order to find the shortcut from your computer, click on: PC C: DRIVE “YOUR POKER ROOM” Poker Folder “YOUR POKER ROOM” Poker Shortcut Once you’ve located the icon you can double-click to reopen the client or drag it to your desktop […]
What happens if I lose my access?
If you lose or forget your password, you can reset it using the link provided on the login screen. We will send you a link to your registered email address to reset it. If you lose access to your email, please contact us at support@winningpokernetwork.com and we will be more than happy to assist you.
When logging in, I received a “Your ID or password is incorrect” message. How can I access my account?
If you can’t log into your account, here are a few things to try: Make sure your email address, which is your login ID, is written in lowercase letters. Uncheck the Remember Password and Auto Login options on the login screen before entering your email address and password. Enter your login and password in a […]
