I’ve downloaded the new poker client, but I can’t find the shortcut or access the software after I close it? What do I do?
In some instances, the shortcut is not being created on the home page. In order to find the shortcut from your computer, click on: PC C: DRIVE “YOUR POKER ROOM” Poker Folder “YOUR POKER ROOM” Poker Shortcut Once you’ve located the icon you can double-click to reopen the client or drag it to your desktop […]
If you lose or forget your password, you can reset it using the link provided on the login screen. We will send you a link to your registered email address to reset it. If you lose access to your email, please contact us at firstname.lastname@example.org and we will be more than happy to assist you.
When logging in, I received a “Your ID or password is incorrect” message. How can I access my account?
If you can’t log into your account, here are a few things to try: Make sure your email address, which is your login ID, is written in lowercase letters. Note: The Poker King brand uses username rather than email address. Uncheck the Remember Password and Auto Login options on the login screen before entering your […]