How do I stop my check if I’m willing to pay a fee?
If you lost your check or wish to cancel a check that’s listed as “processing”, you’ll need to pay a $250 fee. This amount must be available in your poker account before we begin the process of stopping your check. If you wish to cancel your check and agree to pay this fee, then please […]
How do I cancel my check?
If the status of your check is “pending” then you can cancel it for free from the poker client. Go to My Account Click Withdrawal Finally click on your account icon located above your balance and then click ”My History”. If the status of your check is ”Processing” then your payment has already been sent […]
When requesting a paper check, the system says my address is invalid. What should I do?
Please note that the address where the check is going to be sent must match the address in your account. To change the address from the poker client: Access My Account Then click Withdraw Click Paper Check Finally select your account: Register New Receiver. Once you have done that, feel free to request your withdrawal […]
How long does it take to receive a paper check?
The free check option can take up to 6-8 weeks to arrive and you are limited to one free check every 30 days. For faster service, we can send your check by courier, which takes 7-15 business days and costs $65.
How do paper check fees work?
You get one free paper check every 30 days. An upgraded check sent by courier costs $65 and takes 7-15 business days.
What are the limits for paper check withdrawals?
You can withdraw between $100 and $3,000 USD by paper check.
What should I do if I can’t cash my check?
If you’re having trouble cashing your check, we can return the funds to your account. But first we’ll need a letter from your bank explaining why you can’t cash the check, or you’ll need to send us a picture of the check with the word voided written across the front. You can email either of […]