Frequently Asked Questions

Bitcoin & Cryptocurrencies

Can you recommend a Litecoin wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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Can you recommend an Ethereum wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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What BTC wallets do you recommend?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit Blockchair.com to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount credited to your account will be based on the amount reported on the blockchain. In case of any discrepancies in the deposited amount, please contact support@winningpokernetwork.com with your crypto address and the deposited amount for further assistance. Remember to use Blockchair.com to track your

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How do I check the status of a Crypto deposit or withdrawal?

Steps to Check the Status of a Crypto Deposit or Withdrawal Obtain the address: Use the crypto address from the ACR cashier or your wallet (for withdrawals). Visit Blockchair.com: Navigate to the website. Search for the address: Click on the magnifying glass and paste the crypto address. Search and select the appropriate result for the specific cryptocurrency used. Case 1: Zero transactions reflected for the inputted address This could mean either: You requested the address from ACR but never sent the funds. There may be an issue with the process, such as using the wrong address or your wallet

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How do crypto fees work?

Crypto Miner’s Fee and Deposits When depositing Crypto, be aware that there is a miner’s fee associated with the transaction. While this fee is generally quite inexpensive, it is still a necessary addition to cover the cost of processing the transaction on the blockchain. The miner’s fee is just a fraction of what you would typically pay for other payment options, such as international bank transfers. However, when sending Crypto, you need to include the miner’s fee on top of the amount you want your recipient to receive. It’s important to note that the miner’s fee may vary depending

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