Frequently Asked Questions

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount […]

How do I check the status of a Crypto deposit or withdrawal?

Steps to Check the Status of a Crypto Deposit or Withdrawal Obtain the address: Use the crypto address from the ACR cashier or your wallet (for withdrawals). Visit Navigate to the website. Search for the address: Click on the magnifying glass and paste the crypto address. Search and select the appropriate result for the […]

How do crypto fees work?

Crypto Miner’s Fee and Deposits When depositing Crypto, be aware that there is a miner’s fee associated with the transaction. While this fee is generally quite inexpensive, it is still a necessary addition to cover the cost of processing the transaction on the blockchain. The miner’s fee is just a fraction of what you would […]

What are the limits for Crypto?

Minimum and Maximum Deposit Amounts for Crypto Minimum Single Deposit: $10 Maximum Single Deposit: $25,000 For your convenience, there are no restrictions on the number of deposits you can make with crypto. This allows for flexibility in managing your funds and transactions.

How do I deposit using Bitcoin?

Steps to Deposit Using Bitcoin Click the green “My Account” button. To deposit with Bitcoin, click on the ‘‘Bitcoin’’ button. Enter the amount you want to deposit in USD, taking the minimum and maximum amounts into consideration. Also, enter the promo code if you have one. You will receive a warning to check with your […]

How long do Crypto withdrawals take?

Under normal circumstances, payouts are processed within 1 hour after they are requested. However, all payouts are subject to review and may take up to 15 business days to process.

Why is my crypto deposit taking so long?

For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using Bitcoin, you can visit to see how many miners have confirmed your transactions. We require seven confirmations before processing a bitcoin transaction. If you have any other issues […]